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PAYING WITH CREDIT CARD
WE ACCEPT CREDIT CARD PAYMENT FOR ONLINE ORDERS.
(FOR OTHER PAYMENT OPTIONS, PLEASE CONTACT OUR STORE DIRECTLY.)
PLEASE PROVIDE THE "BILL TO" ADDRESS EXACTLY AS IT APPEARS ON YOUR CREDIT CARD BILLING STATEMENT. DURING OUR ONLINE REAL-TIME AUTHORIZATION PROCESS WE WILL VALIDATE THAT THE "BILL TO" INFORMATION YOU PROVIDED MATCHES THE INFORMATION ON FILE WITH YOUR CREDIT CARD ISSUING COMPANY. THE PROCESSING OF YOUR ORDER MAY BE DELAYED IF WE CANNOT VERIFY THE "BILL TO" INFORMATION OR THE INFORMATION DOES NOT MATCH THE ADDRESS INFORMATION ON FILE.
WE ACCEPT THE FOLLOWING CREDIT CARDS:
VISA®
MASTERCARD®
AMERICAN EXPRESS®
THE MERCHANT NAME THAT WILL APPEAR ON YOUR CREDIT CARD STATEMENT IS:
AMERICAN VISIONS ART GALLERY©
SALES TAX
WE COLLECT SALES TAX IN CALIFORNIA AND NEVADA. ORDERS SHIPPED TO THESE STATES WILL HAVE SALES TAX AUTOMATICALLY ADDED TO THE ORDER TOTAL.
PROCESSING AN ORDER
YOUR ORDER ON IN-STOCK MERCHANDISE WILL BE SHIPPED BASED ON THE TIME FRAME ASSOCIATED WITH THE METHOD OF SHIPMENT AVAILABLE AT THE TIME OF CHECK OUT. ORDERS RECEIVED ON WEEKENDS AND HOLIDAYS WILL BE PROCESSED ON THE NEXT BUSINESS DAY. IF YOUR ORDER CANNOT BE SHIPPED WITHIN 30 DAYS OF THE DATE OF YOUR ORDER, YOU WILL BE GIVEN THE OPTION TO CANCEL YOUR ORDER.
ITEMS SHOWING "OUT OF STOCK" OR "BACKORDER" STATUS
OUR WEBSITE SHOWCASES HUNDREDS OF PAINTINGS WITH THOUSANDS OF POSSIBLE SIZE AND EDITION OPTIONS. IT IS OUR GOAL TO MAKE ALL OF THE INFORMATION RELEVANT TO THE PRODUCT AVAILABLE TO OUR CUSTOMERS WHEN MAKING PURCHASES. WE ALSO PROVIDE THIS INFORMATION TO KEEP ARCHIVAL RECORDS OF PRODUCTS. MANY OF THE PRODUCTS ON OUR WEBSITE MAY SHOW A QUANTITY OF ZERO, AND WILL INFORM THE CUSTOMER THAT THE PRODUCT IS ON "BACKORDER" OR "SOLD OUT" IF THEY ATTEMPT TO PURCHASE IT. (THESE ITEMS MAY OR MAY NOT BE FOUND ON THE SECONDARY MARKET.) THESE PRODUCTS ARE LISTED AT A PRICE OF $0.00 SO AS TO ALLOW US TO CONTINUE TO OFFER THE INFORMATION REGARDING THE SIZE AND EDITION TO THE PUBLIC. ALTHOUGH THE SHOPPING CART WILL ALLOW OUR CUSTOMERS TO ADD THESE ZERO QUANTITY, ZERO COST "ITEMS" TO THEIR SHOPPING CART, AMERICAN VISIONS ART GALLERY© DOES NOT OFFER ANY PROMISE OF PRODUCT DELIVERY ON SUCH A "TRANSACTION".
IT IS OUR INTENTION TO CONTINUE TO PUBLISH ALL RECORDS OF THE ART WE OFFER ON OUR WEBSITE. AMERICAN VISIONS ART GALLERY© SPECIALIZES IN SECONDARY MARKET ASSISTANCE TO OUR CUSTOMERS. IF YOU ARE INTERESTED IN PURCHASING A PRODUCT THAT IS NOT AVAILABLE ON OUR WEBSITE, PLEASE CONTACT OUR STAFF BY E-MAIL OR TELEPHONE AND WE WILL ASSIST YOU IN ANY WAY WE CAN.
HOW TO CHANGE YOUR ORDER
WE PROCESS ORDERS VERY QUICKLY. IF YOU FIND THAT YOU HAVE MADE AN ERROR IN YOUR ORDER, PLEASE NOTIFY US IMMEDIATELY BY E-MAILING US AT:
CUSTOMER SERVICE: INFO@AMERICANVISIONS-ARTGALLERY.COM
YOU MAY ALSO CONTACT OUR STORE DIRECTLY REGARDING ORDER MODIFICATIONS. IF YOUR ORDER HAS NOT YET BEEN PROCESSED, WE MAY BE ABLE TO MODIFY IT FOR YOU. IF, HOWEVER, THE MERCHANDISE HAS ALREADY BEEN SHIPPED, WE WILL BE UNABLE TO MODIFY ANY PORTION OF YOUR ORDER.
ORDER STATUS
IF YOU STILL HAVE QUESTIONS ABOUT YOUR ORDER YOU MAY CONTACT OUR CUSTOMER SERVICE DEPARTMENT.
PROMOTIONAL MAILINGS
WE WILL NOTIFY YOU OF ANY UPCOMING PROMOTIONS AND SPECIALS THAT MAY INTEREST YOU. IF YOU DO NOT WISH TO RECEIVE THESE NOTIFICATIONS, PLEASE MAKE SURE TO CHECK THE BOX THAT READS: "CHECK THIS BOX IF YOU DO NOT WISH TO RECEIVE SPECIAL PROMOTIONAL MAILINGS". IF FOR SOME REASON YOU FORGET TO DO THIS YOU CAN HAVE USE REMOVE YOU FROM OUR MAILING LIST BY E-MAILING US AT OUR CUSTOMER SERVICE E-MAIL ADDRESS. FOR MORE INFORMATION ABOUT OUR PRIVACY POLICIES CLICK ON THE PRIVACY POLICY HYPERLINK AT THE BOTTOM OF THIS PAGE.
RETURNS AND PRODUCT SALES POLICIES
IF YOU HAVE RECEIVED DAMAGED, DEFECTIVE OR INCORRECTLY SHIPPED MERCHANDISE CONTACT OUR CUSTOMER SERVICE DEPARTMENT IMMEDIATELY. ALL RETURNS MUST BE AUTHORIZED BY AMERICAN VISIONS ART GALLERY PRIOR TO RETURN SHIPMENT. CONTACT OUR STAFF BY E-MAIL OR STORE TELEPHONE FOR MORE INFORMATION REGARDING RETURNS OR REFUNDS.
SALES POLICY
ALL SALES ARE FINAL – NO REFUNDS OR EXCHANGES. IF YOU HAVE RECEIVED DAMAGED, DEFECTIVE OR INCORRECTLY SHIPPED MERCHANDISE PLEASE CONTACT AMERICAN VISIONS ART GALLERY.
RETURN POLICY
ALL RETURNS MUST BE AUTHORIZED BY AMERICAN VISIONS ART GALLERY© PRIOR TO RETURN OF SHIPMENT. CONTACT OUR STAFF BY E-MAIL OR STORE TELEPHONE FOR MORE INFORMATION REGARDING RETURNS / EXCHANGES / REFUNDS.
LAYAWAY POLICY
20% DOWN FOR SIX MONTHS AT NO INTEREST. DEPOSITS ARE NON-REFUNDABLE BUT MAY BE TRANSFERRED TO A NEW PURCHASE OF EQUAL OR GREATER VALUE, AS THAT OF THE ORIGNAL PURCHASE. IF THE DEPOSIT IS TRANSFERRED THE DUE DATE OF THE ORIGNAL LAYAWAY REMAINS THE SAME FOR THE NEW PURCHASE. A DEFAULT PENALTY OF $30.00 WILL BE APPLIED FOR THE FIRST MONTH THE LAYAWAY IS PAST DUE. AT THAT TIME THE LAYAWAY WILL BE TERMINATED AND ALL DEPOSITS WILL BE FORFIETED.
SPECIAL ORDER POLICY
SPECIAL ORDERS REQUIRE A FIFTY PERCENT (50%) NON-REFUNDABLE DEPOSIT. NO REFUNDS OR EXCHANGE ALLOWED ON ITEMS PURCHASED. THE DEPOSIT IS NOT TRANSFERABLE TO ANOTHER PURCHASE.
FINANCING POLICY
6 MONTH 0 DOWN, SAME AS CASH, 0% INTEREST
12 MONTH 0 DOWN, 0% INTEREST
CALIFORNIA RESIDENTS ONLY
SHIPPING AND HANDLING RATES
DURING THE CHECKOUT PROCESS YOU WILL BE ASKED TO SELECT A SHIPPING METHOD. DUE TO THE UNIQUE NATURE OF SHIPPING PACKAGES CONTAINING ART, SOME OF THE WEIGHTS DISPLAYED MAY NOT BE ACCURATE. PLEASE BE ASSURED THAT THE RATES WE CHARGE FOR SHIPPING ARE THE LOWEST POSSIBLE TO PROVIDE DELIVERY OF YOUR PRODUCTS. ALL PRODUCTS DELIVERED VIA FEDEX.
SHIPPING RATES ARE AN ESTIMATION BASED ON TYPICAL COSTS BUT MAY VARY SLIGHTLY DUE TO DISTANCE, WEIGHT, AND OTHER FACTORS. IN THE EVENT THE SHIPPING RATE YOU ARE CHARGED IS NOT CORRECT, A MEMBER OF OUR STAFF WILL CONTACT YOU TO MAKE CORRECTIONS PRIOR TO PRODUCT SHIPMENT.
INTERNATIONAL ORDERS
ALL DUTIES AND TAXES ASSESSED BY CUSTOMS ARE TO BE PAID BY THE PURCHASER ON INTERNATIONAL ORDERS. AMERICAN VISIONS ART GALLERY IS NOT RESPONSIBLE FOR PAYMENT OF SUCH CHARGES. CHARGES FOR INTERNATIONAL ORDERS ARE ESTIMATED AS ACCURATE AS POSSIBLE. ADDITIONAL CHARGES MAY APPLY.
WEB SITE CONSIGNMENT TERMS
AMERICAN VISIONS ART GALLERY OFFERS AN ONLINE TOOL FOR ITS CUSTOMERS TO OFFER THEIR OWN ART INVESTMENTS AS CONSIGNMENT PRODUCT. THE CONSIGNMENT PAGES OF THE AMERICAN VISIONS ART GALLERY WEB SITE ARE INTENDED FOR THE SOLE PURPOSE OF ASSISTING OUR CUSTOMERS TO SELL THEIR ARTWORK. AMERICAN VISIONS RESERVES THE RIGHT TO ACCEPT OR DENY WHO AND WHAT IMAGES ARE PLACED ON THIS SITE FOR SALE.
THE SELLER WILL INCUR THE FOLLOWING COSTS:
10% CONSIGNMENT FEE - BASED ON PRICE ART SELLS FOR
3% CREDIT CARD FEE (IF APPLICABLE)
SHIPPING COST PLUS $30.00 HANDLING FEE
$10.00 ADMINISTRATION FEE (COST OF SITE MAINT.)
AMERICAN VISIONS WILL HANDLE THE CREDIT CARD TRANSACTIONS AS WELL AS THE SHIPPING OF THE ART. ALL ARTWORK IS SHIPPED VIA FEDERAL EXPRESS AND IS FULLY INSURRED.
ALL ARTWORK TO BE SOLD ON CONSIGNMENT WILL BE VERIFIED FOR AUTHENTICITY PRIOR TO INCLUSION ON WEB SITE. |
